Paripesa Privacy Policy

The platform collects personal data that users provide or that is generated during use of the online services.

Types of personal data collected

The following categories of information may be collected:

• Identification data: name, date of birth, gender, nationality, identity document details.
• Contact data: postal address, email address, phone number, preferred language.
• Account data: username, password, security questions, account settings, communication preferences.
• Transaction data: deposits, withdrawals, betting history, game and wager records, account balances.
• Payment data: partial card details, virtual wallet identifiers, bank details as required by payment providers.
• Technical data: IP address, device identifiers, browser type, operating system, access times, referring websites.
• Compliance data: information obtained during KYC/AML checks, risk assessments, sanctions screening and verification.

Personal data is collected to:

• Provide and manage user accounts and online gaming and betting services.
• Process payments and financial transactions securely.
• Prevent fraud, money laundering and other illegal activity.
• Comply with applicable laws in your jurisdiction and other relevant regions.
• Maintain service quality, security, and integrity of the website.

Protection measures

Technical and organisational measures are implemented to safeguard personal information against loss, misuse, unauthorised access, disclosure, alteration, and destruction. These include:

• Encryption of data in transit using secure protocols such as TLS/SSL where appropriate.
• Access controls limiting personal information access to authorised personnel and service providers.
• Use of firewalls, intrusion detection, and security monitoring tools.
• Regular security assessments and log reviews.
• Internal policies on data protection, confidentiality, and staff training.

Despite these measures, no online service can guarantee absolute security. Users are responsible for maintaining the confidentiality of their login information and for securing their devices.

User rights

Subject to the law and relevant regulations, users may exercise the following rights:

• Access personal data held about them.
• Request correction of inaccurate or incomplete information.
• Request deletion or anonymisation of personal data where legally permissible.
• Object to or restrict certain types of data processing.
• Withdraw consent where processing is based on consent, without affecting prior lawful processing.

Requests can be made through the contact channels indicated on the website. Identity verification may be required before responding to such requests to protect user information.

Compliance

Data collection and processing are carried out in alignment with applicable laws, including principles drawn from the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, to the extent applicable. Where required, additional international data protection standards, such as key principles from the GDPR, are taken into account to provide a consistent level of privacy protection for users.

Personal information is used only for lawful purposes, based on consent, contractual necessity, legitimate interests, and legal obligations. Processing of user data is carried out in a transparent and proportionate manner.

Main purposes of use

Personal and technical data may be used to:

• Create, verify, and manage user accounts.
• Process deposits, withdrawals, and other payment transactions.
• Provide access to online casino games, sports betting, and related services.
• Communicate account information, service notices, security alerts, and policy updates.
• Provide customer support and resolve complaints or disputes.

Service improvement and analytics

Information about how users interact with the website and mobile platforms may be processed to:

• Analyse performance and usage trends.
• Improve website functionality and user experience.
• Develop new features, products, and services.
• Produce aggregated statistics that do not identify individuals.

Responsible gaming, security, and compliance

Data is processed to:

• Monitor and detect fraudulent activity, abuse, and policy violations.
• Carry out identity verification, age checks, and KYC/AML procedures.
• Assess and manage risk related to gaming and betting behaviour where required.
• Comply with tax, accounting, regulatory, and reporting obligations.

Marketing and communication

Subject to user consent and applicable law, contact information may be used to:

• Send information about product updates and service notices.
• Provide information on responsible gaming resources.

Users can manage their communication preferences in account settings or by using the opt-out mechanisms provided in messages. Marketing communications will respect opt-out requests and legal requirements.

Users have the right to know what personal information is held about them and how it is used.

Access and copies of personal data

Users may request:

• Confirmation of whether their data is being processed.
• A summary of the categories of personal data stored.
• A copy of such information, subject to legal and security constraints.

Requests can be submitted through the contact information available on the website. Before responding, identity verification steps may be required.

Updating and correcting information

Users are responsible for keeping their account data accurate and up to date. In most cases, certain details (such as contact information) can be updated directly in the account settings. Where some fields cannot be changed directly, users may request correction or update through customer support, along with supporting documentation when necessary.

Deletion and restriction of processing

Subject to legal and regulatory obligations, users can request:

• Deletion of personal data that is no longer needed for the purposes of collection.
• Restriction of processing in specific situations, such as when the accuracy of data is contested.

Some information must be retained to comply with anti-money laundering, financial reporting, and other legal duties. In such cases, data will be stored securely and used only for compliance and legitimate purposes.

Consent to security checks and payment processing

By creating an account and using the website, users consent to:

• Security and identity checks, including verification of documents and information against third-party databases where lawful.
• Processing of payment and transaction information by payment providers, banks, card schemes, and other financial intermediaries as needed to complete deposits, withdrawals, chargebacks, and related operations.

These third parties handle personal and financial data in accordance with their own legal obligations and privacy practices, subject to contractual safeguards.

This online casino and sportsbook service is intended only for users who are 18 years of age or older, or the higher legal age required by local law in their place of residence.

• Account registration, deposits, betting, or gaming by individuals under 18 is prohibited.
• Age verification may be conducted using official documents and third-party checks where needed.

The operator cannot always verify a user’s age without receiving valid documents. Users are required to provide accurate information and must not allow minors to access their accounts or devices used for gaming and betting.

If it is discovered that a user is underage or that personal information has been collected from a minor, the account will be suspended or closed and reasonable steps will be taken to:

• Delete or anonymise the data of the minor as soon as practicable, subject to legal obligations to retain certain records.
• Refund deposits made from the minor’s own funds where required by applicable law.

Parents or legal guardians who believe a minor has provided personal data or used the services can contact customer support and request deletion or appropriate action. Proof of guardianship and identity may be required before any steps are taken.

Personal information may be stored and processed in your country or in other countries where group companies, data centres, or trusted service providers are located.

This includes transfers of personal and transactional data to:

• Hosting and cloud service providers.
• Payment processors, banks, and financial institutions.
• Identity verification, fraud prevention, and analytics providers.
• Customer support and technical support partners.

Some of these countries may have data protection laws that are different from the laws. In such cases, appropriate contractual and organisational measures are used to help ensure an adequate level of protection for personal data, including:

• Data protection clauses in contracts with third parties.
• Limiting access to personal information to authorised staff and partners.
• Applying consistent security standards across systems and locations.

By using the website and providing personal information, users consent to the transfer, storage, and processing of their data as described in this Privacy Policy. All partners handling such data are required to respect confidentiality and to process data only for the purposes specified in their agreements and in line with applicable law.

This Privacy Policy is intended to explain how personal data is collected, used, and protected. It does not limit or exclude any rights or obligations that arise directly from applicable law or from binding agreements between the user and the operator.

In case of any inconsistency between this document and mandatory legal requirements, the relevant law will prevail. Nothing in this Privacy Policy creates rights for third parties that are not recognised by law.

The disclaimer contained in this section applies from the moment the user accepts this Privacy Policy. Acceptance may occur through any of the following actions, depending on the website design and processes:

• Signing or otherwise formally accepting the terms, in digital or physical form.
• Clicking a confirmation button or checkbox showing agreement during registration or later use of the services.
• Continuing to access or use the website after being informed of this Privacy Policy, where local law recognises such accession as lawful consent.

Users are encouraged to review this document periodically in order to stay informed about how personal data is managed and how any changes may affect their rights.

Cookies are small text files placed on a device when users visit websites or access online services. Similar technologies, such as pixels and local storage, may also be used.

Purposes of cookies

Cookies and similar tools may be used to:

• Remember user preferences and login sessions.
• Collect statistics on traffic, performance, and errors.
• Analyse user behaviour in aggregated form to understand how the website is used.
• Personalise certain content and settings to improve usability.
• Enhance security and prevent misuse of services.

No cookies are used to run programs or deliver malicious software. Some cookies are essential for the functioning of the website, while optional cookies may be used for analytics and personalisation.

Cookie retention and control

• Standard retention for many cookies used on the website is up to 1 year from the date they are stored on the device, unless deleted earlier by the user or required longer for legal or security reasons.
• Users can manage or delete cookies through browser settings, including blocking or removing existing cookies.

Disabling certain cookies may affect the availability or proper functioning of some features and services on the website. By continuing to browse or use the services after being informed about cookies, users consent to the described cookie practices, subject to their browser settings and applicable law.

By registering an account, accessing, or using the online casino and sportsbook services, users acknowledge that they have read, understood, and accepted this Privacy Policy.

• Use of the website and services constitutes full acceptance of the terms described in this document.
• If a user does not agree with any part of this Privacy Policy, they should not create an account or should stop using the services.

The Privacy Policy may be updated from time to time to reflect changes in legal requirements, technical developments, or business practices. The version published on the official website at the time of use will apply and will prevail over any previous version.

Continued use of the services after changes take effect signifies acceptance of the updated Privacy Policy, subject to any additional consent requirements imposed by applicable law.

In certain situations, personal data may be shared with third parties, always in a limited and controlled manner and only for lawful purposes.

Categories of third parties

Personal and transactional information may be shared with:

• Payment service providers, banks, and card schemes.
• Identity verification agencies and KYC/AML service providers.
• Fraud prevention and risk management providers.
• Regulatory authorities, law enforcement, courts, and dispute resolution bodies.
• Professional advisers such as auditors, lawyers, or consultants.

Data may be disclosed for purposes such as:

• Fulfilling legal and regulatory obligations.
• Facilitating and settling financial transactions.
• Investigating and resolving disputes, chargebacks, or complaints.
• Protecting the rights, safety, and property of users and the operator.

Where the website lists specific third parties, those entities and their contact details are provided for transparency. If a third party is not listed, users will be informed of the purpose and scope of such sharing where legally required or where additional consent is necessary.

By providing personal data and using the services, users consent to the sharing of their information with third parties for the purposes set out in this Privacy Policy and in the terms and conditions, subject to applicable law. Third parties receiving data are required to handle it in line with their own legal duties and contractual commitments regarding security and confidentiality.

The website may contain links, banners, or references to external websites and online services operated by third parties.

• These external websites have their own terms and privacy policies governing data collection, use, and protection.
• The operator does not control and is not responsible for the content, security, or privacy practices of third-party websites.

Users are encouraged to:

• Review the privacy policies and terms of any external website before providing personal information or using their services.
• Exercise caution when following links or downloading content from third-party websites.

The presence of a link to an external website does not imply endorsement or association, and no responsibility is accepted for any loss or damage arising from use of third-party websites or their data practices.